Reviewed · SAN ANDRES TOURS
Rent The New 2025 Kawasaki Mule Pro in San Andrés
San Andrés is easiest to understand with the freedom to stop when you want, and this nine-hour Kawasaki Mule rental gives you exactly that. Instead of waiting for taxis or following a fixed group, you can circle the island at your own pace, pull over for a swim or meal, and spend more time at the places that suit you.
I like the hotel delivery and pickup offered by the service, along with the simple full-tank arrangement. I also like the chance to use local help from staff such as John and Khaled, who have assisted with island information, airport transfers, and vehicle instructions. The main caution is parking: you must ask clearly where the Mule may be left, especially near your accommodation or during a local festival.
Key points to know before booking
- Nine hours of island freedom: Pick up the Mule at 9 a.m. and use it until 6 p.m., enough time for a full circuit with unhurried stops.
- Full tank in, full tank out: The vehicle arrives fueled, and you are expected to return it with a full tank.
- Hotel delivery is important: Confirm the exact delivery and return location in writing, since one language misunderstanding led to a customer expecting a different handoff arrangement.
- A practical two-person price: The $167 rate covers one group of up to two people, not two separate seats or two bookings.
- Request the cooler early: An igloo for drinks may be available, but you need to ask one day before the activity.
- Ask about parking rules: A towed rental can create a costly dispute, so get clear instructions before leaving the vehicle anywhere.
Why a Mule makes sense on San Andrés
A rental vehicle changes the shape of an island day. You are not limited to a driver’s schedule, a tour group’s pace, or the next available taxi. You can stop for a view, continue when the sun gets hot, and return to a favorite place later if time allows.
The Kawasaki Mule Pro is especially useful for two people who want to share one vehicle. It offers more room than a basic scooter and gives you a broad view as you move around the island. The supplied information describes this as the new 2025 model, although one older customer account described a vehicle as quite old. I would confirm the exact model and condition at booking if that detail matters to you.
The value comes from time and control rather than from a guided sightseeing program. You are renting transportation, not buying a narrated tour with an included lunch, admission tickets, or a fixed collection of attractions. That distinction matters. If you enjoy making your own route, the price can be sensible. If you want every stop organized for you, another activity may fit better.
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Starting at 9 a.m. and making the most of 6 p.m.
The rental period runs from 9 a.m. to 6 p.m., roughly nine hours. That is a useful full-day window. You can begin after breakfast, make a complete circuit, and still have time for stops instead of spending the whole day simply driving.
I would use the first few minutes for a careful handoff. Carry your physical driver’s license, inspect the Mule, ask how the controls work, and confirm the return plan. Do not rely on a photograph of your license unless the provider specifically accepts it. The instructions say you must physically carry your Driver’s License.
Ask these questions before setting off:
- Where exactly will the vehicle be delivered?
- Where exactly must you return it?
- Can you leave it at your hotel, Airbnb, or another agreed address?
- Which streets or areas have parking restrictions?
- Who should you contact if the Mule is moved, towed, or has a problem?
- Is the return tank checked at handoff?
These are not fussy details. The biggest problem described in the supplied information involved a vehicle that disappeared from its parking place. The customer said the company first indicated it had collected the Mule, then explained that a festival-related tow had taken it. The provider replied that parking responsibility belonged to the renter and disputed the amount the customer offered to pay.
I cannot settle that disagreement from the information available, but the lesson is plain: do not assume that a place used for the initial drop-off is automatically legal for later parking. Get the instruction directly from the rental company and, if possible, from your accommodation.
A self-guided circuit with room for detours

The central plan is simple: drive around San Andrés and choose your own stops. The rental does not list a fixed sequence of named attractions, so you should think of it as an island transport day rather than a formal sightseeing itinerary.
That freedom is the real attraction. You might spend a few minutes at one scenic point and much longer at another. You can follow the route suggested by the staff or GPS, then adjust it when you find a place worth a second look. One customer described completing a 63-kilometer circuit, which gives you a useful sense of the distance possible in a day.
The route is best approached in sections. Begin by getting comfortable with the Mule near your starting point. Then make your way along the island roads, stopping at the hot spots that interest you. The vehicle gives you a base for your belongings and drinks, though you should still keep valuables with you whenever you leave it.
I like this format for couples who disagree about sightseeing pace. One person can linger at a viewpoint while the other takes photos. You can stop for food without trying to coordinate with a guide. You also avoid the common island frustration of waiting for the next ride.
The trade-off is that you must make your own decisions. You need to watch the time, manage fuel, protect the vehicle, and deal with parking. There is no guide beside you to explain every stop or solve every local road question.
What local assistance adds to the day
The service is not entirely hands-off. Staff members have helped customers understand the vehicle and suggested routes through GPS. John is specifically described as offering information about the island, while Khaled has helped with airport pickup and transport back to a home or accommodation.
Treat these names as useful contacts rather than a promise of a private guided tour. The product is still a rental. The exact person who delivers your Mule may vary, and the supplied details do not guarantee that John or Khaled will be assigned to you.
Still, a friendly handoff can make a large difference. A few clear instructions about the vehicle, fuel, roads, and parking are worth more than a long sales pitch. If you do not speak the same language comfortably, repeat the key arrangements and send them in writing. One customer reported a Portuguese language misunderstanding about returning the Mule to a hotel or to the company office. The provider apologized and clarified that the intended arrangement was hotel delivery and hotel return.
That is a useful warning for everyone, not only international visitors. Confirm the plan using short, direct messages. Include the address, delivery time, return time, and the name of the person receiving the vehicle.
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Fuel, cooler, and the small costs that matter
The Mule is delivered with a full tank, and you return it with a full tank. This is a fair and easy system, but it puts the final fuel stop on your schedule. Do not leave refueling until the last few minutes. Build it into the afternoon so you are not rushing back at 5:55 p.m.
The rental price is $167 per group of up to two people. Split between two, that is $83.50 each for a full day of private transportation. I would compare that with the combined cost of taxis, repeated short rides, and the lost time involved in waiting. The value is strongest when you plan to make several stops and want to stay out for most of the day.
The price does not appear to include a cooler automatically. An igloo cooler may be lent to you for drinks, but you must request it one day before the activity. That is a small detail with real practical value in a warm island climate. Ask for it in advance, then confirm whether you need to provide ice and whether it must be returned empty and clean. The available information does not specify those points.
There is no indication that food, drinks, attraction entry, or fuel for the return trip is included. Plan your budget accordingly. The full-tank rule means you should expect to pay for the fuel you use, even though you do not begin with an empty vehicle.
The vehicle condition question
The strongest praise focuses on dependable service, easy communication, and the freedom to see the island independently. Several accounts describe the vehicle as working well or being in excellent condition. Another account, however, called the Mule old.
Because the experience is marketed as a 2025 Kawasaki Mule Pro, I would ask for confirmation of the exact vehicle assigned to you. At delivery, look at the tires, lights, mirrors, seat belts if fitted, body panels, and fuel gauge. Point out existing marks before driving away. A quick video of the vehicle at handoff can help avoid confusion later.
This is standard rental sense, not a sign that you should expect trouble. The point is to make the condition clear while both sides are present. Ask how to report a mechanical issue and what happens if the vehicle cannot continue. The supplied details do not state a breakdown policy, so do not assume roadside assistance is included.
You should also make sure the driver is comfortable operating this type of vehicle. Most people can participate, but the experience still requires a valid license and the ability to drive responsibly on unfamiliar roads.
Hotel delivery, airport help, and the handoff
Hotel delivery and pickup are among the service’s most useful features. They save you from finding the office, arranging a separate taxi, or walking back after returning the Mule. One customer specifically praised delivery and pickup at a hotel, while another said the vehicle was ultimately returned at the company office after expecting a hotel collection.
That difference makes confirmation essential. Ask the company to state the arrangement plainly for your booking. If your accommodation is an Airbnb, verify that the address is accessible and that a safe, legal parking space is available. Do not let a driver choose a questionable place simply because it is convenient at the moment.
Airport assistance has also been provided in some cases, including pickup from the airport and a later drop-off at an accommodation. But airport transportation is not clearly presented as a standard part of the rental package. Ask before counting on it, and do not assume it is included in the $167 price.
The service is near public transportation, and service animals are allowed. Most people can take part. Those points make the rental fairly flexible, but the core requirement remains the physical driver’s license and a suitable driver.
What can go wrong, and how to avoid it
The most serious concern is the parking dispute. You are responsible for the vehicle during the rental, but local restrictions may not be obvious to someone visiting San Andrés. Festivals and temporary street rules can change the situation quickly.
Before you park, ask:
- Is parking legal on this street today?
- Is the vehicle allowed to remain here overnight?
- Are there festival, parade, or event restrictions?
- Is the spot private, public, or reserved?
- Who authorized this parking location?
Take a photo of the Mule in its parking place and keep the delivery instructions. If the vehicle is gone, contact the provider immediately and ask whether it was collected, moved, or towed. Request the tow-yard name and written details before agreeing to any charge.
Do not frame this as a reason to avoid the entire experience. One serious dispute sits alongside many accounts of smooth delivery, easy communication, and enjoyable island driving. It is a reason to be precise. A five-minute parking conversation can protect an entire day and a lot of money.
Who will enjoy this rental most
I would choose this for a couple who wants independence and can share driving duties. It also suits people who already know the kind of island day they want: a circuit, several scenic pauses, flexible meal timing, and no fixed group schedule.
It is a good match if you enjoy practical travel. You get transportation, local suggestions, and the chance to shape the day yourself. The 63-kilometer circuit described in the supplied information shows that a full island outing is realistic within the rental hours.
I would think twice if you want a fully guided program with a detailed narration at every stop. I would also be cautious if parking instructions are vague, if you do not carry the required physical license, or if you dislike handling fuel and vehicle responsibility.
The rating is 4.8 from 64 ratings, with 97 percent recommending it. That points to a strong overall experience, especially around delivery, communication, and the freedom to explore. The exceptions matter because rental problems tend to be more costly than ordinary tour disappointments.
Cancellation and weather notes
You can cancel at least 24 hours before the 9 a.m. start time for a full refund. Changes or cancellations made less than 24 hours before the start are not accepted for a refund.
The activity requires good weather. If poor weather causes the provider to cancel, you will be offered another date or a full refund. Since the rental is built around outdoor driving and island stops, checking the forecast before your final planning makes sense.
Should you book the Kawasaki Mule Pro?
I would book it if your priority is freedom. The full-day window, two-person pricing, hotel handoff, and island-wide flexibility create a useful way to see San Andrés without locking yourself into a guided schedule. The best parts are simple: get the Mule, follow the route, stop often, and return it fueled.
Book only after confirming four things in writing: the exact vehicle model and condition, the delivery and return address, the legal parking plan, and what to do if the Mule is moved or has a mechanical issue. Request the igloo cooler a day ahead if you want it.
The rental offers good value for an independent couple, but it rewards careful planning. If you handle the practical details, this can turn one day in San Andrés into a relaxed island circuit rather than a series of rides and waits.
FAQ
How long is the Kawasaki Mule rental?
The rental lasts approximately nine hours, from 9 a.m. to 6 p.m.
How many people can share the $167 price?
The price is $167 per group of up to two people.
Does the rental include a full tank of fuel?
Yes. The Mule is delivered with a full tank, and you must return it with a full tank.
Do I need to bring my physical driver’s license?
Yes. You must physically carry your Driver’s License during the experience.
Can I request a cooler?
You may request an igloo cooler for drinks, but you must ask for it one day before the activity.
Is hotel delivery and pickup available?
Hotel delivery and pickup are offered, but you should confirm the exact handoff arrangement for your booking because communication problems have caused confusion about returning the vehicle.
Can service animals participate?
Yes. Service animals are allowed.
What happens if bad weather cancels the rental?
If the provider cancels because of poor weather, you will be offered a different date or a full refund. You can cancel yourself for a full refund when you do so at least 24 hours before the start time.
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